Phyllis Schreiner-Tata, clinical programs supervisor, Parkview Behavioral Health Institute, offers simple ways to practice engaging with others more meaningfully.
Most of us have experienced difficulty connecting with someone. In today’s fast-paced world, effective communication is more important than ever. But what does that truly mean? It’s not just about talking. It’s about listening—really listening!
The reality is that most people are not good listeners, as we listen primarily to respond. That means we only hear parts of what someone is saying to us, as we are running it through our own mental filter of what we want to say back. I don’t need to tell you the problems that this can cause.
Active listening entails giving your full attention to the speaker, making eye contact and showing that you understand. It also includes asking questions, reflecting on what has been said and providing feedback.
Active listening enhances communication by removing assumptions and allowing us to truly hear what is being said. When we listen actively, we build stronger relationships and resolve conflicts more effectively.
Let’s make a commitment to communicate better by putting away distractions and truly engaging. Together we can make our workplaces, homes and communities better places to be. Remember, communication is key and active listening is at the heart of all communication!
If you would like to learn more about how to practice active listening or Parkview’s other behavioral health services, please visit parkview.org/PBHI or call our HelpLine 24/7 at 260-471-9440.